Resourcing of a Fit for Purpose Management System

Staffing challenges impact how organizations implement and maintain their management systems. This practical guide presents a continuum of resourcing solutions, helping organizations determine the optimal mix of internal and external resources based on their size, complexity, and available skill sets.

Published:

January 1, 2026

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Management System

Sustainability

Organizations often develop and implement management systems to support efficient and effective execution of work activities, continually improve, meet regulatory requirements, or a combination of these factors. A management system supports organizations in becoming more efficient and effective, by outlining organizational expectations and the systems, programs, processes, and procedures in place to support systematic execution of work.

It is critical that a management system is designed for the size and complexity of the organization that it supports and that appropriate resources, both number and competency, are appropriately considered. This paper outlines key considerations and methodologies for the appropriate resourcing of an organization's management system. The results will be presented as a continuum, with key considerations and triggers for each approach outlined.

A management system provides the structure for designing, operating, and coordinating complex systems within an organization. It forms the framework that organizes an interrelated set of processes and procedures that align an organization's goals and objectives with its everyday work. A consistent management system structure monitors and measures progress toward goals and objectives and as such an effective and compliant management system is pivotal for the continued success of these organizations.

The strength of the management system is based on the documented process and the people that implement, maintain, and continually improve it. Attraction and retention of skilled people has become an increased concern for many organizations, across many positions including those that operate the management system. As a result, organizations are beginning to look for different and creative ways to manage the variety of tasks required by their management system. This can include the use of internal resources, external resources, or a combination of the two, to ensure that the appropriate skills sets are available. There is no specific approach that fits for all companies, with the right solution being dependent on the size and complexity of the organization, the skill of their employees, as well as their priorities.

This paper explores resourcing solutions for the development, implementation, and continual improvement of a management system. It includes the benefits and drawbacks of various methodologies along a continuum of potential solutions. It outlines the modular approach to staffing key roles.

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Mark Jean

,

P.Eng

Managing Partner

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